Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook’s invasion of Instagram is nearing completion. Messenger chats are now available in the Instagram app — and vice versa — according to a joint update posted by Adam Mosseri, the head of ...

Facebook provides dozens of ways to connect with friends, such as commenting on posts, publishing photos or sending private messages. The website also offers a messenger sidebar known as Facebook Chat ...

Facebook Messenger is coming to businesses’ own websites. The social network announced today the launch of a new customer chat plugin into closed beta, which will allow customers to talk directly with ...

SAN FRANCISCO — Facebook Messenger says it's rolling out group video chat by popular demand. Rather than being limited to person-to-person video calls, up to 50 people can listen, join in via voice ...

Messenger hopes to insinuate itself deeper within the customer journey. On Tuesday, Facebook released a closed beta test of a customer chat plugin as part of Messenger 2.2 that allows businesses to ...