Cost-control efforts in the contact center needn't entail across the board cuts, mandated call times or forcing unwilling customers into automated systems. With the current economic challenges, many ...

Hospitality businesses are facing unprecedented cost pressures from labor, utilities, and supplies, while revenue growth slows. To stay profitable, operators are turning to smarter cost control ...

A lot of businesses only realize that they have overspent when they review their financial reports at the end of the month or, worse, at the end of a quarter. By then, the money is already gone, and ...

The idea that life-cycle costs can be controlled and minimized has wide appeal, but life-cycle cost analysis has not been consistently applied in the design and management of buildings. A variety of ...

The unseen team member of your control room. For organizations, it’s a matter of health and safety. It is also an issue of efficiency and overall productivity. Regardless of how companies measure the ...

In a May 15 Health Affairs Blog post, Jeff Goldsmith argues against creating a new Medicare-like public health insurance plan to compete with private plans. As part of his argument, Goldsmith asserts ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Like leaves falling from trees, few things signal the ...

Mike Brown, vice president of managed services at Cardinal Health, shares how drug cost control software has improved monitoring efficiency and reduced drug spending. How does the drug cost control ...

North Carolina operates a central data center in Raleigh, which is one of the largest of any state at a single location and situated near a high-tech industrial center -- Research Triangle Park. Until ...

A building or other constructed facility provides shelter and service to its owners and occupants over a period of years. As this period extends to decades, portions of a building may be altered, ...