A new survey of teen patients with cancer and their parents sheds light on a source of friction in adolescent oncology: How much access should parents have to their child’s patient portal? While ...

Electronic health record companies continue to roll out artificial intelligence tools and capabilities, with new features designed to expand patient access, reduce friction in claims processing, ...

When patients receive services from mental health professionals (MHPs), they have a right to informed consent (Barsky, 2023). Informed consent includes the right to understand what kinds of records ...

At the heart of some of healthcare’s most deeply rooted billing and patient experience issues is front-end data collection. At the same time, front-end data collection is at the heart of patient ...

Hospitals are losing revenue before patients ever reach the exam room, as scheduling delays, abandoned calls, prior authorization issues and incomplete referral loops become financial risks for health ...

LEWISTON, Maine (WGME) -- Patients across Central Maine Healthcare say they have faced ongoing problems accessing care and information since the health system transitioned to a new electronic medical ...

Most health insurance plans in the United States manage costs by financially incentivizing plan members to get health care within a network of health care providers. Insurance regulators issue ...

Every NHS trust in England needs an electronic patient record (EPR) system in place by March 2026, as part of a government push to digitise the healthcare system. In many ways, this is long overdue: ...