Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...

Web-conferencing app Zoom has recently announced that it’s making multiple sizeable investments into various apps and developers. All of these investments have gone to developers that make apps for ...

Zoom, the virtual communications platform that millions use for remote work, is facing backlash over an updated policy allowing it to train their AI products on customer data pulled from meetings. But ...

Ahead of the launch of Apple’s Vision Pro on Friday, Zoom revealed today its upcoming visionOS app, which is set to release on February 2. The new app brings capabilities such as “persona” support for ...

Zoom on Tuesday announced plans to cut about 1,300 workers, or 15% of its workforce, according to a blog post on the company’s website. Subscribe to read this story ad-free Get unlimited access to ...

Instructors can use the Zoom Web Conferencing tool within Canvas to provide a virtual classroom experience, record lectures, host virtual office hours and more. Instructors simply schedule meetings in ...

Zoom existed before this pandemic — before Zoom funerals, Zoom happy hours and Zoom weddings were the norm. By January 2017, in fact, nearly three years before the Bay Area shut down, Zoom was already ...