Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

Historically, Google Voice’s paid offerings were meant for enterprise customers, but Google is now letting you upgrade to a paid ...

Labour's Wes Streeting has backed Andy Burnham to be prime minister, having quit Sir Keir Starmer's Cabinet in May, and ...

Robocalls offering fake car warranties were once among the most common phone scams in the U.S., with nearly a billion scams logged in a single month in 2022, according to the Federal Communications ...

Severe weather rolled into Chicago on Wednesday and Thursday, but the impact of last week’s storms were felt long into the weekend. And as tree limbs came down, calls to the 311 hotline went up. From ...

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“Calls other than properly placed attorney calls may be monitored and recorded.” That automated message plays at the beginning of phone calls placed from Wisconsin prisons, warning participants that ...

Long waits when calling the Social Security Administration's 800 number have been a legacy issue. Commissioner Frank Bisignano said he's changing that.

Virginia Rep. Rob Wittman ducked questions about potential cuts to Social Security by appearing to fake a phone call outside the Capitol for more than a minute MeidasTouch/X Rep. Rob Wittman, R-Va., ...