This four-part series explores the forces reshaping the next generation of quick-service restaurants, examining how shifting ...

Twenty bucks doesn't get you what it used to at fast food chains, while quality and customer service are also reportedly ...

KFC is a mainstay on the fast food chicken scene, but customers say that one of its menu items is so delicious that it actually tastes homemade.

The fried chicken chain is revamping its menu with returning favorites, new sauces, specialty drinks, and an updated ...

It’s one of several the chain has closed this year, and one former location reopened as a KFC.

KFC is taking a massive gamble as it starts selling breakfast and stays open longer in a bid to win over Gen Z and night owls ...

From KFC's boneless chicken push to Popeyes wraps and Jollibee nuggets, see how 12 fried chicken chains are changing their ...

There’s a new leader in fast food. Jersey Mike’s topped the latest American Customer Satisfaction Index with a score of 84, ...

Customers say these fast-food chains from the '90s have lost the value, quality, and charm that once made them family ...

Tiered menu pricing programs may be reaching a saturation point, causing them to become less effective, according to ...

KFC is rolling out one of its biggest menu and brand updates in years as competition for budget-conscious fast-food customers continues to grow.